Our mail was on Keepsafe while we were on holiday. Should have been with us by Monday.
I rang on Tuesday, and got told they'd raise a query with the local delivery office.
Nothing happened, so I rang again today.
I gave the helpful lady the various reference numbers and she told me the delivery office said there wasn't any mail to deliver!
I pointed out this was inherently improbable over a period of five weeks.
She then managed to get hold of the delivery office manager who said he'd found the mail, the person who'd answered the call centre's query 'didn't know how to respond to it properly (in other words, he/she couldn't be arsed to process it properly).
They've promised it'll be delivered today if he can get somebody, if not it'll be tomorrow.
I'm sure the coronavirus is causing them many problems, but isn't an excuse for not doing your job properly.
And The Royal Mail is run by a Highly Efficient German.
Comparisons with seasonal flu are difficult because of the large body of data built up over a number of years for seasonal flu, and (relatively speaking) virtually no data for coronavirus. Also seasonal flus aren't pandemics; the last flu pandemic was swine flu in 2009. That killed between (roughly) 150,00 and 575,000 worldwide.
- whilst driving us, he'd been told of two of his upcoming airport runs had been cancelled - the firm typically does 20-30 such runs a day - it currently has sixty bookings for airport runs - that's sixty airport runs. As their total number of airport bookings. For the rest of the year.