| Ticket office number not working 10:23 - May 17 with 1643 views | tractor_lady |
Been told to call the ticket office to move my daughters seat next season - it won’t connect?! Anyone else having issues?? |  | | |  |
| Ticket office number not working on 10:26 - May 17 with 1613 views | crossyitfc |
Yep can't get through. Trying to use my gift voucher from 19/20 but not working. Never make it easy do they |  | | |
| Ticket office number not working on 10:28 - May 17 with 1590 views | tractor_lady |
| Ticket office number not working on 10:26 - May 17 by crossyitfc |
Yep can't get through. Trying to use my gift voucher from 19/20 but not working. Never make it easy do they |
I used to be their account manager for a well known comms company , we designed some great systems for them but they’ve always gone for the cheap option ! | | | |
| Ticket office number not working on 10:28 - May 17 with 1587 views | The_Snake |
| Ticket office number not working on 10:26 - May 17 by crossyitfc |
Yep can't get through. Trying to use my gift voucher from 19/20 but not working. Never make it easy do they |
Having the same issue. I can't even see that my seat is reserved, nothing in the basket. |  | | |
| Ticket office number not working on 11:06 - May 17 with 1437 views | woollyhattedliberal2 |
I had an issue with the ticketing system & phoned the ticket office and it just howled at me
I sent a snot-a-gram to the head of ticketing and within minutes he called me & sorted out my issues
the non-working line is due to the volume of calls, apparently | | | |
| Ticket office number not working on 11:09 - May 17 with 1420 views | Kieran_Knows |
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| Ticket office number not working on 11:19 - May 17 with 1356 views | tractor_lady |
| Ticket office number not working on 11:06 - May 17 by woollyhattedliberal2 |
I had an issue with the ticketing system & phoned the ticket office and it just howled at me
I sent a snot-a-gram to the head of ticketing and within minutes he called me & sorted out my issues
the non-working line is due to the volume of calls, apparently |
Can you share the email address please!? | | | |
| Ticket office number not working on 11:25 - May 17 with 1309 views | Sparky85 |
Are the season tickets automatically renewing?
I have selected the refund option and just logged in and it is asking me to renew? | | | |
| Ticket office number not working on 11:37 - May 17 with 1251 views | The_Snake |
| Ticket office number not working on 11:19 - May 17 by tractor_lady |
Can you share the email address please!? |
mainticketoffice@itfc.co.uk | | | |
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| Ticket office number not working on 11:42 - May 17 with 1220 views | MB26 |
Had little to no issues. Cancelled my old seat, selected a new one. Bob's your uncle. |  | | |
| Ticket office number not working on 11:55 - May 17 with 1174 views | Bluish |
I was under the impression that season ticket renewals were automatic, but having logged in, I am being prompted to renew. Also, my brothers ticket details are displayed with mine (we were in the same bubble for the ticket lottery last season). Has the system made the assumption that I'm now paying for two tickets I wonder?! |  | | |
| Ticket office number not working on 12:05 - May 17 with 1138 views | Sparky85 |
| Ticket office number not working on 11:55 - May 17 by Bluish |
I was under the impression that season ticket renewals were automatic, but having logged in, I am being prompted to renew. Also, my brothers ticket details are displayed with mine (we were in the same bubble for the ticket lottery last season). Has the system made the assumption that I'm now paying for two tickets I wonder?! |
Just went through and renewed mine. I also had the person I go with on my renewal, but just click 'save the seat' for that person and just proceed with yours.
I had to set up the DD again so no automatic renewal. They need to make this clear as a lot of people expect auto renewal.
Phil - worth an article bout this? Don't want people to think they auto renew if not | | | |
| Ticket office number not working on 12:49 - May 17 with 1027 views | Bobbychase |
| Ticket office number not working on 12:05 - May 17 by Sparky85 |
Just went through and renewed mine. I also had the person I go with on my renewal, but just click 'save the seat' for that person and just proceed with yours.
I had to set up the DD again so no automatic renewal. They need to make this clear as a lot of people expect auto renewal.
Phil - worth an article bout this? Don't want people to think they auto renew if not |
This is the e-mail the supporters services twitter recommends
mainticketoffice@itfc.co.uk |  |
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