| So the club are now charging £1.75 to send tickets in the post... 17:50 - Jul 15 with 10105 views | SitfcB |
Dizgracefool. |  |
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| So the club are now charging £1.75 to send tickets in the post... on 19:14 - Jul 15 with 1925 views | footers |
| So the club are now charging £1.75 to send tickets in the post... on 19:09 - Jul 15 by chicoazul |
You're right, I reckon Evans literally is exactly that pikey. |
He even hand-delivers ST packs in person to certain fans.
Some think this is a privilege to be enjoyed; others see it as pure cheapskatery. |  |
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| So the club are now charging £1.75 to send tickets in the post... on 19:50 - Jul 15 with 1885 views | factual_blue |
| So the club are now charging £1.75 to send tickets in the post... on 18:44 - Jul 15 by PJH |
I have been surprised that tickets have been sent out postage free for the last few seasons, they have got to make cutbacks wherever they can and short of asking Royal Mail to deliver for free charging us for delivery is a logical step. |
Double postage charge presumably for the over-60s. |  |
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| So the club are now charging £1.75 to send tickets in the post... on 19:52 - Jul 15 with 1885 views | ElderGrizzly |
| So the club are now charging £1.75 to send tickets in the post... on 18:39 - Jul 15 by Bluefish |
Haven't they always charged but members got it free? |
Yes, but don’t let that stop a flounce 😬 |  | | |
| So the club are now charging £1.75 to send tickets in the post... on 20:08 - Jul 15 with 1870 views | Keaneish |
Too much to ask for digital tickets to add to the phone's wallet I guess? |  |
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| So the club are now charging £1.75 to send tickets in the post... on 21:50 - Jul 15 with 1821 views | xrayspecs |
Why should the club send tickets out for free when they are incurring postage costs? Hardly like we are rolling around in surplus cash is it? |  | | |
| So the club are now charging £1.75 to send tickets in the post... on 22:04 - Jul 15 with 1813 views | PJH |
| So the club are now charging £1.75 to send tickets in the post... on 21:50 - Jul 15 by xrayspecs |
Why should the club send tickets out for free when they are incurring postage costs? Hardly like we are rolling around in surplus cash is it? |
Most sensible people would see it like that, others are getting in a strop about being charged £1.75. |  | | |
| So the club are now charging £1.75 to send tickets in the post... on 22:30 - Jul 15 with 1776 views | textbackup |
£1.75 per transaction, or per ticket?
either way its no big deal, but that could work out as little as 43p if you are buying 4 tickets per person.... |  |
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| So the club are now charging £1.75 to send tickets in the post... on 22:36 - Jul 15 with 1767 views | The_Romford_Blue |
| So the club are now charging £1.75 to send tickets in the post... on 22:04 - Jul 15 by PJH |
Most sensible people would see it like that, others are getting in a strop about being charged £1.75. |
Yep - you’ve nailed it. It’s the £1.75 I’m disappointed about. |  |
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| So the club are now charging £1.75 to send tickets in the post... on 00:29 - Jul 16 with 1739 views | Guthrum |
That's the price of a second-class stamp nowadays, isn't it? |  |
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| So the club are now charging £1.75 to send tickets in the post... on 06:32 - Jul 16 with 1704 views | SitfcB |
| So the club are now charging £1.75 to send tickets in the post... on 22:30 - Jul 15 by textbackup |
£1.75 per transaction, or per ticket?
either way its no big deal, but that could work out as little as 43p if you are buying 4 tickets per person.... |
Per transaction.
Yeah I will just have to get my mates to ping a few pence extra  | |
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| So the club are now charging £1.75 to send tickets in the post... on 06:45 - Jul 16 with 1698 views | BlueyandCrazy |
| So the club are now charging £1.75 to send tickets in the post... on 19:04 - Jul 15 by chicoazul |
lol at "carriage fee" for what is effectively putting something in an envelope and franking it. |
And there is a cost associated with putting it in the envelope- someone is paid to do that, so their costs need covering too as well as the franking. | |
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| So the club are now charging £1.75 to send tickets in the post... on 06:50 - Jul 16 with 1696 views | DanTheMan |
| So the club are now charging £1.75 to send tickets in the post... on 19:04 - Jul 15 by chicoazul |
lol at "carriage fee" for what is effectively putting something in an envelope and franking it. |
There is a reason why websites do this (notoriously sites for gigs), although not so applicable here.
The cost of actually running ticketing websites is insanely high. They have to deal with the worst kinds of traffic (i.e. massive bursts of people) and as far as I'm aware have no way of marking up the ticket to actually cover the cost of running the expensive infrastructure.
So they chuck money into whatever they can find. It's not very transparent but it's basically all because they can't just mark up the cost of a ticket. |  |
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| So the club are now charging £1.75 to send tickets in the post... on 07:13 - Jul 16 with 1682 views | Keaneish |
| So the club are now charging £1.75 to send tickets in the post... on 18:44 - Jul 15 by PJH |
I have been surprised that tickets have been sent out postage free for the last few seasons, they have got to make cutbacks wherever they can and short of asking Royal Mail to deliver for free charging us for delivery is a logical step. |
Or, they could be more practical and ship out the whole batch on the same day with DPD which is charged on weight not individual item. 10kg is £12 with DPD. Not sure how much 2000 tickets weigh but either way, it’s very cost efficient, would cost the club nothing and not incur the wrath of fans.
It’s simple business/management steps like this which go a long way and another oversight by the club. At £1.75, the club is making money as well as covering cost. Do I begrudge them that? Yeah I do actually. I’m trying to keep cost to a minimum this season by buying a Network Rail card and buying train tickets well in advance. Why, when there are better options out there are we being charged more? It’s lazy. | |
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| So the club are now charging £1.75 to send tickets in the post... on 07:19 - Jul 16 with 1677 views | DanTheMan |
| So the club are now charging £1.75 to send tickets in the post... on 07:13 - Jul 16 by Keaneish |
Or, they could be more practical and ship out the whole batch on the same day with DPD which is charged on weight not individual item. 10kg is £12 with DPD. Not sure how much 2000 tickets weigh but either way, it’s very cost efficient, would cost the club nothing and not incur the wrath of fans.
It’s simple business/management steps like this which go a long way and another oversight by the club. At £1.75, the club is making money as well as covering cost. Do I begrudge them that? Yeah I do actually. I’m trying to keep cost to a minimum this season by buying a Network Rail card and buying train tickets well in advance. Why, when there are better options out there are we being charged more? It’s lazy. |
I'm going to guess that's more on the provider than ( https://www.oneadvanced.com/solutions/talent/) anything ITFC would actually like to do. And we're not really big enough to develop anything inhouse.
I imagine there would also be an upfront cost for e-tickets but I doubt it would be a massive amount. Saying that thought adding card machines would also be incredibly expensive. | |
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| So the club are now charging £1.75 to send tickets in the post... on 07:28 - Jul 16 with 1669 views | Keaneish |
| So the club are now charging £1.75 to send tickets in the post... on 07:19 - Jul 16 by DanTheMan |
I'm going to guess that's more on the provider than ( https://www.oneadvanced.com/solutions/talent/) anything ITFC would actually like to do. And we're not really big enough to develop anything inhouse.
I imagine there would also be an upfront cost for e-tickets but I doubt it would be a massive amount. Saying that thought adding card machines would also be incredibly expensive. |
Yeah possibly but if it were the provider we’d be charged for home games too surely? E-tickets would be dead cheap. After all, it’s just a QR code generator hooked up to a database. Pretty simple coding, management and servicing. Guess the cost would come if they need to introduce hardware on turnstiles. | |
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| So the club are now charging £1.75 to send tickets in the post... on 07:43 - Jul 16 with 1653 views | DanTheMan |
| So the club are now charging £1.75 to send tickets in the post... on 07:28 - Jul 16 by Keaneish |
Yeah possibly but if it were the provider we’d be charged for home games too surely? E-tickets would be dead cheap. After all, it’s just a QR code generator hooked up to a database. Pretty simple coding, management and servicing. Guess the cost would come if they need to introduce hardware on turnstiles. |
Unless they think this is the simplest way to get the money back, not really sure what the idea is, just a best guess.
I mean yeah it is "just" all of that but if ITFC do it someone still has to be employed to write, manage and maintain it which they just aren't going to do. Almost no clubs outside the big clubs have their own development teams. Which means this company would have to do it and we'd have to pay for the development. If it's anything like what most companies charge for bespoke development / professional services then there is no way we're going to pay for it. | |
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| So the club are now charging £1.75 to send tickets in the post... on 07:53 - Jul 16 with 1635 views | Keaneish |
| So the club are now charging £1.75 to send tickets in the post... on 07:43 - Jul 16 by DanTheMan |
Unless they think this is the simplest way to get the money back, not really sure what the idea is, just a best guess.
I mean yeah it is "just" all of that but if ITFC do it someone still has to be employed to write, manage and maintain it which they just aren't going to do. Almost no clubs outside the big clubs have their own development teams. Which means this company would have to do it and we'd have to pay for the development. If it's anything like what most companies charge for bespoke development / professional services then there is no way we're going to pay for it. |
I wonder if they even costed it up. It’s cheaper in the long run and more environmentally sound. Once the up front cost for the hardware and software engineering is paid, the service can be maintained cheaply. A freelance engineer could easily maintain it on an affordable day rate without needing to pay an expensive overhead on a hardware maintenance fee I’m sure.
Let’s say we took 1500 fans to every away league game, at £1.75 that’s £63k a season. I’m sure we could get a competitive quote to beat that for digital tickets. | |
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| So the club are now charging £1.75 to send tickets in the post... on 07:55 - Jul 16 with 1627 views | Bluefish |
| So the club are now charging £1.75 to send tickets in the post... on 07:53 - Jul 16 by Keaneish |
I wonder if they even costed it up. It’s cheaper in the long run and more environmentally sound. Once the up front cost for the hardware and software engineering is paid, the service can be maintained cheaply. A freelance engineer could easily maintain it on an affordable day rate without needing to pay an expensive overhead on a hardware maintenance fee I’m sure.
Let’s say we took 1500 fans to every away league game, at £1.75 that’s £63k a season. I’m sure we could get a competitive quote to beat that for digital tickets. |
Not sure about your maths or you logic
We dont take 1500, they don't all buy tickets individually, some collect from the ground.
The 1.75 is income not expenditure |  |
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| So the club are now charging £1.75 to send tickets in the post... on 08:03 - Jul 16 with 1623 views | DanTheMan |
| So the club are now charging £1.75 to send tickets in the post... on 07:53 - Jul 16 by Keaneish |
I wonder if they even costed it up. It’s cheaper in the long run and more environmentally sound. Once the up front cost for the hardware and software engineering is paid, the service can be maintained cheaply. A freelance engineer could easily maintain it on an affordable day rate without needing to pay an expensive overhead on a hardware maintenance fee I’m sure.
Let’s say we took 1500 fans to every away league game, at £1.75 that’s £63k a season. I’m sure we could get a competitive quote to beat that for digital tickets. |
I'm not sure you'd get all of that for £63k, at least in my experience (I'm a senior software engineer).
You'd have to pay for:
- Developers (you're going to definitely need more than one for a ticketing website).
- Someone to look after the hardware (which developers are not often good at).
- Alternatively you could deploy to cloud infrastructure, which incurs a monthly cost, at the very least hundreds a month.
- Maintenance cost of monitoring the solution
- Any additional work than needs doing to the website. It looks to be a CMS, so that would need developing too.
So I think your estimate may be quite a bit under. Regardless though, I take your point. It would be better if we could do all of this, I'd personally really like it as I hate getting things mailed to me or having to print things out. And I'm a bit surprised that this company doesn't offer a solution for that given it's been pretty standard in a lot of places for a while now.
Interestingly, if you look at someone else who also uses this software with much more money than us, this is what you get when you try and add something to the basket:
Might be a bit small but that is a £1 charge for a "WebSales fee". Which I imagine is essentially what we are doing but just saying "carriage fee" because people understand what this is. | |
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| So the club are now charging £1.75 to send tickets in the post... on 08:16 - Jul 16 with 1613 views | itfcjoe |
Typical response by Ipswich fans under Evans, after he has dragged this club to lowest position in most of our life times.
Fanbase has no backbone to properly complain about anything, even this added charge which is set at an OTT level. How much is first class on a franking machine, 50p?
Evans has it easy here. |  |
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| So the club are now charging £1.75 to send tickets in the post... on 08:20 - Jul 16 with 1604 views | Keaneish |
| So the club are now charging £1.75 to send tickets in the post... on 08:03 - Jul 16 by DanTheMan |
I'm not sure you'd get all of that for £63k, at least in my experience (I'm a senior software engineer).
You'd have to pay for:
- Developers (you're going to definitely need more than one for a ticketing website).
- Someone to look after the hardware (which developers are not often good at).
- Alternatively you could deploy to cloud infrastructure, which incurs a monthly cost, at the very least hundreds a month.
- Maintenance cost of monitoring the solution
- Any additional work than needs doing to the website. It looks to be a CMS, so that would need developing too.
So I think your estimate may be quite a bit under. Regardless though, I take your point. It would be better if we could do all of this, I'd personally really like it as I hate getting things mailed to me or having to print things out. And I'm a bit surprised that this company doesn't offer a solution for that given it's been pretty standard in a lot of places for a while now.
Interestingly, if you look at someone else who also uses this software with much more money than us, this is what you get when you try and add something to the basket:
Might be a bit small but that is a £1 charge for a "WebSales fee". Which I imagine is essentially what we are doing but just saying "carriage fee" because people understand what this is. |
I’m a Project Manager. All we need is another developer, a hardware engineer and some design over sight and we’ve got a contract! | |
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| So the club are now charging £1.75 to send tickets in the post... on 08:22 - Jul 16 with 1599 views | footers |
| So the club are now charging £1.75 to send tickets in the post... on 08:03 - Jul 16 by DanTheMan |
I'm not sure you'd get all of that for £63k, at least in my experience (I'm a senior software engineer).
You'd have to pay for:
- Developers (you're going to definitely need more than one for a ticketing website).
- Someone to look after the hardware (which developers are not often good at).
- Alternatively you could deploy to cloud infrastructure, which incurs a monthly cost, at the very least hundreds a month.
- Maintenance cost of monitoring the solution
- Any additional work than needs doing to the website. It looks to be a CMS, so that would need developing too.
So I think your estimate may be quite a bit under. Regardless though, I take your point. It would be better if we could do all of this, I'd personally really like it as I hate getting things mailed to me or having to print things out. And I'm a bit surprised that this company doesn't offer a solution for that given it's been pretty standard in a lot of places for a while now.
Interestingly, if you look at someone else who also uses this software with much more money than us, this is what you get when you try and add something to the basket:
Might be a bit small but that is a £1 charge for a "WebSales fee". Which I imagine is essentially what we are doing but just saying "carriage fee" because people understand what this is. |
Never heard such rubbish in all my life.
I could get someone in who'd get it done in half a day, parts and labour included. Dave Trotter, got an O level in computer science and everything. | |
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| So the club are now charging £1.75 to send tickets in the post... on 08:24 - Jul 16 with 1596 views | DanTheMan |
| So the club are now charging £1.75 to send tickets in the post... on 08:20 - Jul 16 by Keaneish |
I’m a Project Manager. All we need is another developer, a hardware engineer and some design over sight and we’ve got a contract! |
You should pitch it to Evans ;) | |
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| So the club are now charging £1.75 to send tickets in the post... on 08:25 - Jul 16 with 1598 views | JakeITFC |
| So the club are now charging £1.75 to send tickets in the post... on 08:16 - Jul 16 by itfcjoe |
Typical response by Ipswich fans under Evans, after he has dragged this club to lowest position in most of our life times.
Fanbase has no backbone to properly complain about anything, even this added charge which is set at an OTT level. How much is first class on a franking machine, 50p?
Evans has it easy here. |
Mate, it’s not even £2!
Why would anyone care - their postage is absolutely brilliant at all times anyway, it’s mental that it was free to start with. |  | | |
| So the club are now charging £1.75 to send tickets in the post... on 08:26 - Jul 16 with 1591 views | DanTheMan |
| So the club are now charging £1.75 to send tickets in the post... on 08:16 - Jul 16 by itfcjoe |
Typical response by Ipswich fans under Evans, after he has dragged this club to lowest position in most of our life times.
Fanbase has no backbone to properly complain about anything, even this added charge which is set at an OTT level. How much is first class on a franking machine, 50p?
Evans has it easy here. |
It won't actually be for postage, it'll be to cover the cost of the provider. Same reason all ticketing sites do this. | |
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